Inclusion is an important principle in our work. We want everyone who visits our site to find it welcoming and straightforward to use. In particular we are mindful of:

  • Information pathways: we try to keep navigation routes simple and intuitive.

  • Our use of language: we endeavour to keep it straightforward and as jargon-free as possible.

  • Look and feel: we opt for clean, strong colours and easy-to-read font.

Much of our work is in the field of digital mapping where the multi-layered, dynamic character of online maps presents particular challenges.

For this reason, digital maps are currently exempt from meeting the accessibility regulations for websites and mobile applications (in relation to public bodies). However, in the design of our maps, we are constantly seeking to incorporate and improve accessibility functionality. In addition to the principles above, we build in:


  • Easy alternative route-finding: digital maps offer powerful scope for inclusive wayfinding – indeed this was an early motivation in their adoption. Wheelchair users and mobility-restricted walkers looking to avoid steps, should find that they are able to route easily across the majority of our maps. 

  • Appropriate colour schemes: we are reviewing our colour choices going forwards to ensure that our map colour schemes achieve sufficient contrast to enable meaningful use by all.

  • Embedded user feedback: our maps have a user interface with built-in feedback features, enabling users to communicate map-based experiences directly.

Review and improvement 

In relation to our website and our maps, we are regularly engaged in efforts to improve accessibility and user experience.

Let us know what you think

We welcome your feedback. If you have any comments on how we might improve the accessibility of our SmartNE website or maps we are keen to hear from you. Please email us at

© 2019 Smart Networked Environments

  • LinkedIn
  • Facebook
  • Twitter